Terms & Conditions

Our Details -
Company Name: Fabricake Sugarcraft Limited
Registration No: 08606650
Vat No: : 166466284)
Trading name : fabricake Sugarcraft Limited

Our registered Office (Accounts Only):
Fabricake Sugarcraft Limited
51 Harridge Road

Company Address :
Fabricake Sugarcraft Limited
Unit 4, 555 Sutton Road
Southend On Sea

Contact Details:
Tel: 01702462222
Email : hayley@fabricakesugarcraft.co.uk

Prices and Ordering
By completing and submitting the electronic order via this website you agree to these terms and conditions.
By completing and submitting the electronic order you are making an offer to purchase goods that, if accepted by us, will result in a binding contract. A binding contract will only result when we have notified you that your goods have been despatched.
In the unlikely event Fabricake Sugarcraft Ltd declines your order we shall provide you with a full refund.
Once an order has been despatched we cannot change the delivery address from that originally stated on the order.
All prices on stated on our websites are inclusive of VAT at the current UK rate (where applicable).
Orders will not be processed until the customer's funds have cleared in full.
All transactions will be carried out in Sterling.
The laws of the United Kingdom govern all purchases via this website.

Product Availability
We always endeavour to have our product range in stock, but we do sometimes experience delays in our suppliers delivering to us. If an item is temporarily out of stock, we will contact you to inform you of any delay that we are aware of. Generally we only experience short delays in obtaining more stocks, we will do our best to ensure you are informed of progress. Of course, you always have the option of cancelling your order.

We make every effort to deliver goods within the estimated time scales. Please be aware that delays are occasionally inevitable due to busy periods and unforeseen factors.
Fabricake Sugarcraft Ltd will not be held responsible for delivery delays beyond our reasonable control, for example: strike action, 3rd party delays, traffic or weather constraints and therefore will not accept liability for late delivery under these circumstances.
In the event of requests for goods to be left at unattended premises (for example - in a garage) or with neighbours Fabricake Sugarcraft Ltd will endeavour to do so at the customers own liability.

Uncollected Parcels
Our couriers agents will leave a note if you are not there to receive the parcel. It is your responsibility to call the delivery company to arrange a re-delivery or collect the parcel. You will be eligible for the cost of us re-sending the goods if the parcel is returned to us marked as 'Not called for'. Failure to comply with these charges will result in the order being cancelled and refunded.

If a parcel is returned due to incorrect or insufficient address details provided on your order you will be eligible for the cost of resending the parcel. Parcels will only be resent once the charges have been met.

Refused Parcels
Should you need to refuse a parcel for any reason, please contact us in advance to obtain authorization. Our couriers will charge Fabricake Sugarcraft Ltd to return the goods. If prior authorization has not been given, this charge will be deducted from the cost of the returned items.

Items missing from your Parcel
On delivery of your order please inspect the parcel contents. Any missing items must be reported within 48 hours of receiving your goods. If an item is missing please contact us by phone, email or by using our contact page.

Ingredients / Allergy Information
Whilst every care has been taken to ensure the accuracy of ingredients and food allergy information provided on this website, we ask customers concerned about food allergies / ingredients to always check the manufacturers label/s on the product. From time to time manufacturers ingredients may vary / change without notice. Fabricake Sugarcraft can not be held liable for any customers who disregard manufacturers label/s.

Gift Vouchers
Gift voucher can be redeemed at Fabricake Sugarcraft website or in store.

Gift vouchers have no cash redemption value and are non-refundable

Gift vouchers and unused portions expire one year from the date of issue, where permissible under applicable law.

Any unused balance will be recorded against the voucher.

If the order exceeds the amount of the gift voucher, the balance must be paid by credit or debit card.

The gift voucher can be applied to an open order by visiting the relevant Order Summary page of our website.

Normal Fabricake Sugarcraft Ltd terms and conditions of purchase apply.

Fabricake Sugarcraft Ltd is not responsible if a gift certificate or a gift card is lost, stolen, destroyed or used without permission.

Discount Codes / Vouchers / Coupons
Codes are for single online use only. Redeemable at www.fabricakesugarcraft.com
Not valid for in-store purchases.
Voucher cannot be used to purchase gift vouchers.
Voucher not valid against any other offers, promotions or customer discounts.

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Fabricake Sugarcraft Ltd and is protected by United Kingdom and international copyright laws. You may not systematically extract and/or re-utilize parts of the contents of the website without Fabricake Sugarcraft Ltd express written consent. In particular, you may not copy images, utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without Fabricake Sugarcraft d Ltd express written consent. You also may not create and/or publish your own database that features substantial (i.e. our prices and product listings) parts of this website without Fabricake Sugarcraft express written consent.