CONTACT US ON 01702462222
FREE DELIVERY ON ORDERS OVER £50*
SAME DAY DESPATCH BEFORE 3PM

FAQ's

Why are you called Fabricake?

How we came up with the name 'Fabricake'

A play on words to include cake derived from...

fab-ri-cate

1. To make; create.

2. To construct by combining or assembling (dowells & cakes)

[Middles English fabricaten, from Latin fabricārī, fabricāt-, to make, from fabricake, craft; see fabric.]

So Fabricake means "To Create Cake"

I'd like to place an order, what methods can I use to pay?

We support a variety of payment methods including Paypal, Amazon Pay, Mastercard, Visa, Maestro and BACs transfer.

Which couriers do you use to deliver?

Standard Shipping* - FREE over £50.00 - £2.99 over £30.00 - £5.99 under £30.00

Express Shipping - £1.99 over £50.00 - £4.99 over £30.00 - £6.99 under £30.00

Premium Shipping - £6.99

Click & Collect Economy - FREE, Note all orders placed via click and collect economy will be ready for Collection from Midday on Friday's from our Southend Store - Cut off for this service is Midday on Wednesday's

Premium Click & Collect (Next Day) - £2.50 Order placed before 3pm will be available to collect the next day.

Highlands, Islands and Northern Ireland - Standard Delivery DPD -  £12.00

* Standard shipping applies to orders under 2KG in weight and under 10 inches in size 

*UK mainland only. Excludes some Scottish Regions, Islands and Northern Ireland. 

PLEASE NOTE:  DELIVERIES ARE MADE MONDAY - FRIDAY.  We do not currently offer a Saturday/Sunday delivery service.

Please note:  Weekends and Bank Holidays are not classed as working days as our warehouse is closed. 

Next Day and Express Orders must be placed before 3pm (Monday - Friday) to be dispatched the same working day.   Please note that deliveries are made Monday to Friday only  (Please note: Although 97-99% deliveries are made on time, we can not always guarantee Next Working Day so please order as early in advance as possible to avoid disappointment.)

My address isn't returning a delivery option?

If you are outside of the EU you may require a delivery quote, please feel free to get in touch with us via our contact us page.

How much will delivery be to my postcode?

if you put your items in the basket as normal, once on the basket page select the "get estimate' link and enter your postcode. This will provide you with a costing for delivery.

Are you open on Bank Holidays?

No. Fabricake close on Bank Holidays. Any orders placed these days will be picked and despatched the next working day as there is no staff in store on Bank Holidays.

Do you run any cake classes?

Yes! we have our own cake school on our premises. We regularly have guest tutors teaching at Fabricake, you can secure a place on any of our courses for only £10 online via our 'Cake School" link. Then pay the remaining balance with our staff afterwards.

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